- Contact Us
22Mar22 - At this time we continue to see moderate supply chain constraints within our industry, which generally impact only select individual parts. Our goal is to reply quickly with backorder/lead time information where applicable. Most parcel carriers are running smoothly and consistent with their published transit times, without shortage, weather, or holiday delays.
We’re happy to answer your questions.
We prefer contact in writing using the form below.
Please fill out the form below or give us a call.
We can usually get the phone during office hours, but as a small business, we must prioritize local work. Please leave a message and we’ll get back with you as soon as we can.
Why do we prefer contact in writing?
Well, let's be candid. We are a small business and with phone SPAM SO prevalent these days it is simply difficult to prioritize the phone over other productive tasks, such as filling your orders or repairing customers' equipment. Nearly 3 out of 4 calls we get during the day are SPAM ... I'm guessing you know our feeling. As with most phones these days, we also screen our calls somewhat, so do please leave a useful voicemail if we don't pick up. If you have a 'restricted number', 'unknown caller', 'Michigan caller' etc. as the name associated to your number ... well to be honest we'll let it go to voicemail. Honestly, this is just a sign of the times.
We can make productive sense of written communication on our schedule, very quickly, without interrupting another customer, or crawling out from under equipment and de-greasing first.
We hope you understand.
Written contact with good detail of your query also allows us to do just a bit of homework before calling or writing you back and hopefully providing expedient answers to your questions.
6430 Napier Rd.
Local hours are by appointment only, please.
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